The world is currently facing an unprecedented health crisis and the COVID-19 (Coronavirus) pandemic has brought many sudden changes to everyone’s way of life, both personally and professionally, and we’re all working on ways to get through this together.
In accordance with UK Government advice provided yesterday (23rd March 2020), we’ve suspended the production of custom heat transfers and the despatch of ALL GOODS for THREE WEEKS until the Government deadline of 14th April 2020. Any orders placed, either via telephone, email or via the website, will be processed and shipped either on or after this date, depending on how the situation evolves and based on the guidance provided by the UK Government.
As we’re fully committed to protecting our employees, their families and help keep the virus from spreading, we’re continuing to provide telephone and email support, but this is mainly being done remotely to ensure we can operate as safely as possible. However, the challenges of working remotely, along with the impact of providing childcare for some employees, means that it may take a little longer than normal to respond to enquiries.
As a family owned and operated business, we fully understand the impact that these temporary changes will have on our customers, and we thank you for your understanding at such a challenging time for all individuals, communities and businesses.
Finally, as this is a ongoing situation, we will update this page with all the latest information as and when changes occur.